FAQ

Frequently Asked Questions

Where will we meet the driver at the airport?

Your driver will be standing at the terminal arrivals with a board displaying your name. If you cannot find him, simply give us a call on the number provided and we’ll link you up.

My flight is delayed!

Don’t worry! We are linked up to all flight timetables, so we’ll know and meet you there at the correct time. If you like you can call us and we’ll confirm new pickup time.

How long will the journey be?

When we quote you for the journey, we’ll let you know all the details. If you want to call us for more information, feel free!

Do fayres include parking fees and tolls?

If the toll is a necessary part of the journey we will include this in the initial quote, otherwise it will be discussed in the car. Reasonable parking is included but if you are delayed for a long time we may need to add this to the bill.

How long before my flight do I need to arrive at the airport?

We recommend arriving at the airport 2 hours before your flight is due to leave.

Will my driver go fast?

No. We always stay within the speed limits.

Will my driver respect my privacy?

Yes, our drivers are trained to respect all passenger’s confidentiality and privacy, so please do not feel uneasy about talking on the phone or carrying out any work you may need to whilst on your journey.